Terms and Conditions
CANCELLATION / REFUND POLICY
Cancellation made in writing with 61 days’ notice: 100% refund.
Cancellation made in writing with 30 to 60 days’ notice: 50% refund minus any non-refundable expenses incurred by other service providers. OR a gift certificate to be used within 12 months from original booking when availability permits (non-refundable).
Cancellation within 29 days of departure: a gift certificate to be used within 12 months of booking when availability permits (non-refundable).
Cancellation within 14 days of departure: NO REFUND. No refund will be made for lost nights or services due to flight delays or cancellation, including weather delays. Ocean Edge Expeditions will work with clients to re-schedule tours on alternate dates when cancellation is required. Ocean Edge Expeditions strongly recommends that you purchase Travel Insurance.
It is the guest’s responsibility to ensure Ocean Edge Expeditions has received cancellation notice in writing by mail or E-mail.
Ocean Edge Expeditions reserves the right to cancel any trip due to inclement weather or other unforeseen circumstances. 100% refund will be provided if such an infrequent circumstance should occur.
Though the majority of our trips are not strenuous, participants should be in good health for hiking and stand up paddleboard experiences. Participants agree to Ocean Edge Expeditions Terms and Conditions, Assumption of Risk, and Waiver and Liability upon registration.
Ocean Edge Expeditions assumes no responsibility for loss, theft, damage or accident to participant's baggage or personal effects. Ocean Edge Expeditions assumes no responsibility when any hotel, airline, air transport, ferry, van or bus transport, or any ground operator, or ship or watercraft operator is unable to provide any services assigned. Ocean Edge Expeditions shall, however, use its best efforts to reschedule experiences cancelled due to other service providers’ scheduling interruptions.
CHANGES IN SERVICES
Ocean Edge Expeditions reserves the right to make changes in the published itinerary without penalty whenever, in its judgment, conditions warrant.
The right is reserved to decline to accept any person as a member of the tour, or to require any participant to withdraw from the tour at any time, when such action is determined by the guide to be in the best interests of the health, safety, or general welfare of the tour group or of the individual participant. Any guest declined to participate will receive 100% refund.
ASSUMPTION OF RISK
I am voluntarily participating in the experirence(s) with knowledge that this experience(s), conducted by Ocean Edge Expeditions involves certain risks and dangers that include, but are not limited to, the forces of nature, terrorism, civil unrest, wild animals, roads, vehicles, ferrys, trails or other means of conveyance or accommodation which may not be operated nor maintained to standards common in Haida Gwaii. I understand that there are inherent risks and dangers with the excursion, known or unknown, relating but not limited to automobiles, inflatable craft, or nature walks and hikes, swimming, bird watching, wildlife viewing, and photography, accidents or illnesses, and acts of nature including weather, wildlife, or human. However, in consideration of the right to participate in this excursion, I hereby release Ocean Edge Expeditions and their officers, agents, leaders, employers, and employees from all responsibility for damages, injuries, deaths, losses or delays due to any reason whatsoever, and I hereby assume responsibility for all risks and dangers in connection with the excursion.
I am aware that an accident or illness could occur in remote places without access to immediate or timely medical treatment or facilities. I am aware that medical services or facilities may not be readily available during all or part of my trip. This includes emergency medical care, presence of physicians, and adequate medication. With knowledge of the foregoing, I assume all of such risks. Moreover, I am in good health and am able to participate in such tour and the activities related thereto except as otherwise disclosed in writing on the required health and information form.
WAIVER AND RELEASE OF LIABILITY
In consideration of, and with the payment of my registration fees with intention to participate in such experience and/or in other activities and services conducted by Ocean Edge Expeditions, I agree that neither Ocean Edge Expeditions nor any of their representatives shall be liable for any accident, injury, property damage, or personal loss to me or to those traveling with me in connection with any accommodations, transportation or other travel services, or resulting directly or indirectly from any occurrences or conditions beyond Ocean Edge Expeditions control. I hereby waive any and all claims for liability against Ocean Edge Expeditions or any of their officers or representatives as a result of my participation in this experience, and agree to indemnify and hold harmless from any and all liability to the undersigned, his/her personal representatives, heirs, assigns, and next of kin, for any and all losses, damages or injuries or any claim or demand on account of injury to the person or property of the undersigned. I acknowledge that this hold harmless clause is prerequisite to my taking part in any tour or events sponsored by Ocean Edge Expeditions.
PHOTO RELEASE AND SHARING
By registering for and participating in this experience, I agree to grant to Ocean Edge Expeditions and its authorized representatives’ permission to record through photography and/or video, pictures of my participation in the experience. I further agree that any or all of the material photographed may be used, in any form, as part of any future online publications, brochures, or other printed materials used to promote Ocean Edge Expeditions, and further that such use shall be without payment of fees, royalties, special credit or other compensation. Photos and videos of guests under the age of 16 will be not be included in any publication.